[Internet] *RANT* - Usage Meter Off Again! - Bell Canada (2024)

Calmuser
Calmuser
join:2011-10-27
Canada

Calmuser

Member

2012-Jun-1 8:28 pm

[Internet] *RANT* - Usage Meter Off Again!

/RANT MODE ON!

come on Bell! your usage meter is off yet again.

I want that 10GB back!

your meter is reporting me 10GB over my own measurements! (within my own router)

stop ripping me off for 10gb!

/RANT MODE OFF

ok now I feel better.

once my promo price is over I might have to seriously look at alternatives.

though since my area just recently got High speed about 1yr ago, switching will be very risky.

· actions · 2012-Jun-1 8:28 pm ·

ruggs
join:2012-03-26
Ontario

ruggs

Member

2012-Jun-2 1:33 pm

How exactly are you measuring your own traffic?

· actions · 2012-Jun-2 1:33 pm ·

Calmuser
Calmuser
join:2011-10-27
Canada

Calmuser

Member

2012-Jun-2 3:35 pm

through my own router running tomato.

· actions · 2012-Jun-2 3:35 pm ·

ruggs
join:2012-03-26
Ontario

ruggs

Member

2012-Jun-2 5:51 pm

you turn off the wireless on the modem?

· actions · 2012-Jun-2 5:51 pm ·

Calmuser
Calmuser
join:2011-10-27
Canada

Calmuser

Member

2012-Jun-2 6:25 pm

there is no wireless on the modem. its a pure bridge mode modem.

I'm not using the modem Bell provided since I get better upload speeds on my own.

· actions · 2012-Jun-2 6:25 pm ·

ruggs
join:2012-03-26
Ontario

ruggs

Member

2012-Jun-2 7:14 pm

Gotcha

· actions · 2012-Jun-2 7:14 pm ·

Riplin
join:2002-05-13
canada

Riplin to Calmuser

Member

2012-Jun-3 9:29 pm

to Calmuser

you think bell cares about you and your measly little 10gb. Your not the first one they've ripped off and won't be the last. Every single one of bell's customers get ripped off every day just for being a bell customer. [Internet] *RANT* - Usage Meter Off Again! - Bell Canada (1)

· actions · 2012-Jun-3 9:29 pm ·

cloud8521
join:2009-03-19
Scarborough, ON

cloud8521 to Calmuser

Member

2012-Jun-4 1:56 am

to Calmuser

mines been down since i joined, last time this happened for so long they could not charge anyone from what i can remember.

· actions · 2012-Jun-4 1:56 am ·


grayfox
join:2007-12-10
Whitby, ON

[Internet] *RANT* - Usage Meter Off Again! - Bell Canada (3)

grayfox to Calmuser

Member

2012-Jun-4 9:32 am

to Calmuser

Your tomato router likely cannot accurately gauge your Internet usage.As bell uses the accounting information from pppoe to determine how much you have transfered.

Its unlikely that tomato would include any of the pppoe overhead. (pppoe Could add as much as 10-15% more + more for any dropped packets that were re-sent).

Unless you had firmware on your router that was written to track usage through your pppoe statistics and save them you will not have an accurate gauge of how much you are using.

This is not bells fault its just how pppoe works.

Add 10-15% to the number you have and it should be really close to bell's.

· actions · 2012-Jun-4 9:32 am ·

ruggs
join:2012-03-26
Ontario

ruggs to Calmuser

Member

2012-Jun-4 5:07 pm

to Calmuser

How much have you downloaded in this month?
10GB seems a bit much, what is your connection speed?

· actions · 2012-Jun-4 5:07 pm ·

Riplin
join:2002-05-13
canada

Riplin

Member

2012-Jun-4 11:32 pm

said by ruggs:

How much have you downloaded in this month?
10GB seems a bit much, what is your connection speed?

Oh I get it, your being a joker. Got me there for a sec. [Internet] *RANT* - Usage Meter Off Again! - Bell Canada (4)

· actions · 2012-Jun-4 11:32 pm ·


ChuckcZar
@teksavvy.com

ChuckcZar to grayfox

Anon

2012-Jun-5 12:12 am

to grayfox

The usage his router tracks and what Bell states should be almost identical. There is no 10 or 15 percent for anything. The overhead just affects speed not how much bandwidth he consumed.

· actions · 2012-Jun-5 12:12 am ·

Calmuser
Calmuser
join:2011-10-27
Canada

Calmuser

Member

2012-Jun-5 9:56 am

10GB of Overhead? I don't think so!

I have a 75GB cap on my Fibe 16 plan.

I download about 50GB and Bell was reporting 60!

most of the time my count and bells count are very close.

last month bell's was 10gb over!

· actions · 2012-Jun-5 9:56 am ·


RMerlin
join:2009-10-09
Montreal, QC

[Internet] *RANT* - Usage Meter Off Again! - Bell Canada (7)

RMerlin

Member

2012-Jun-5 12:15 pm

Let me play Devil's advocate for a moment:

What tells you that it's not Tomato that's the one that'd be wrong? For instance, Tomato only saves data at specific interval - if a power failure or a forced reboot of the router occurred, any unsaved traffic data will be lost.

Not saying that Bell is right, just saying that Tomato *might* be wrong.

· actions · 2012-Jun-5 12:15 pm ·

Calmuser
Calmuser
join:2011-10-27
Canada

Calmuser

Member

2012-Jun-5 12:24 pm

My router has an uptime of 92 days and counting.

Its on a UPS so a power outage wouldn't affect it.

I don't claim my router to be 100% accurate.

Most time its count and Bells are very close.

a 10GB difference is HUGE.

Something is off, and I TRUST my router logs more then I trust Bell's!

Bell's been off before.

Now if they had decent rates for overage, it wouldn't be so bad!

· actions · 2012-Jun-5 12:24 pm ·

corvette67
join:2007-11-03

corvette67

Member

2012-Jun-6 10:24 am

Tomato tracks usage month to month, like May 1 to May 31... your usage is billed based on your billing date, e.g. May 4 to June 4, so the usage period as reported in Tomato may not align with Bell's reporting period.

Call Bell or look at your bill to find out your billing period.

Score bonus points by suggesting the feature for tomato to report usage based on custom time range (eg. your billing period) and having the tomato dev implement it!

· actions · 2012-Jun-6 10:24 am ·

Calmuser
Calmuser
join:2011-10-27
Canada

Calmuser

Member

2012-Jun-6 11:38 am

I know the date of my billing period. I have tomato set to the same period.

you can tell it when to start your month. I have it set to when my billing period resets.

· actions · 2012-Jun-6 11:38 am ·


Poser
join:2002-07-28

[Internet] *RANT* - Usage Meter Off Again! - Bell Canada (9)

Poser to Calmuser

Member

2012-Jun-6 2:36 pm

to Calmuser

Call bell, there usage tool was down a while ago.

· actions · 2012-Jun-6 2:36 pm ·

[Internet] *RANT* - Usage Meter Off Again! - Bell Canada (2024)

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