Call Tracking

Monthly tariffs and extra charges

The price page lists discounts for payment periods of 3, 6, or 12 months; it identifies one month as the option without a discount. These are payment-period terms, separate from the starting monthly prices shown for each plan.

The vendor’s price page states that the virtual PBX package and one full month’s subscription cost 1 ruble. The offer agreement also says additional adaptation and modification services are available for an extra fee. Buyers should establish whether their required changes fall into that paid work before accepting the proposed scope.

The agreement bases license fees on the vendor’s tariffs and requires payment of an invoice within three working days of issue. That deadline makes the invoice date relevant to payment planning; check how the tariff and any extra work appear in the offer and invoice.

Calls, forms, and messages enter tracking

The vendor describes call tracking as a way to identify advertising sources behind calls, with dynamic and static tracking, virtual numbers, call recording, and tagging among its listed tools. Email tracking is described as identifying the advertising source that brought a customer, and the service also lists email substitution.

For web inquiries, the vendor lists advertising-lead and website-form tracking, including forms embedded through iframes. Its omnitracking description covers calls, emails, chats, messengers, and website forms; separate price-page descriptions mention leads from Telegram, WhatsApp, and website online chats.

Callback-widget requests are also described as trackable by advertising source.

Questions before registering

Ask which plan covers the inquiry channels the campaign actually uses, rather than assuming every listed tool is included. The vendor’s plan descriptions name different tracking scopes, so request a plan-specific mapping before agreeing to a tariff.

Clarify what the visitor allowance measures in practice for the intended site traffic. A stated cap is useful only when the buyer and provider interpret the counted visits the same way.

Ask whether extra adaptation or modification work is needed for the chosen setup, and how it would be charged. The provider states that adaptation and modification services are available for an extra fee.

Website access connects the service

The agreement describes the software as a non-exclusive license accessed electronically through the vendor’s website, without a downloadable distribution. It frames the software as supporting automated data collection, planning, and marketing-campaign analysis.

The vendor states that setup takes 12 minutes and that switching from another service does not lose data. Treat those as provider claims and ask what the migration process covers for the data and tools in use.

For connected services, the vendor lists chat-source attribution from Bitrix24, JivoChat, LiveChat, and Venyoo, plus an open API and 27+ free integrations. It also offers personal-account reports exported to Power BI. Ask which integration details and API limits apply to the intended workflow.

Payment and access retain conditions

The agreement requires notice of termination no later than two working days before the reporting period ends. It also permits the vendor to suspend software use while an outstanding payment remains unpaid. Buyers should account for both the notice window and the effect of a payment dispute on access.

The vendor may terminate the agreement if payment is more than five working days late. Paid license fees for rights accepted by the licensee are non-refundable unless termination resulted from the vendor’s breach. These conditions make it important to review the invoice schedule and the termination process before accepting the license.

The agreement describes access as available around the clock except during technical work, while the software is provided “as is” without assured uninterrupted, reliable, error-free access. Several details are missing; they are listed under What we could not confirm.

Several inquiry channels are listed

The vendor’s homepage and price page describe these tools and support provisions.

• Call tracking includes dynamic and static tracking, virtual numbers, call recording, and tagging; email tracking includes email substitution and lead tracking.
• The vendor describes tracking across calls, emails, chats, messengers, and website forms, with separate tracking for callback-widget requests.
• The price page says end-to-end analytics analyzes marketing and sales using 63 or more indicators.
• The vendor lists SMS notifications, AI tagging, call recording, and call transcription as additional services.
• All listed plans include a personal manager and support seven days a week.

Compare call tracking by terms

Compare providers by the details that shape campaign coverage and ongoing access. In general, check whether number coverage, attribution and recording features, integrations, API access, plan structure, and per-number pricing match the intended setup. Retention terms and the scope of support also belong in the comparison; ask for these details in writing before choosing between offers.

Match visitor caps to traffic

The vendor’s plan descriptions pair different starting prices and visitor allowances, so compare the stated cap with the traffic expected on the site. The Start plan lists call tracking for up to 150 daily website visitors; Lite lists up to 550, while Pro lists up to 1,500 and includes end-to-end analytics.

The price page says call tracking is available in 63 regions of Russia.

Questions about plans and tracking

Which plan descriptions specify visitor allowances?

The Start, Lite, and Pro descriptions specify daily website visitor allowances, while the Premium description lists all-tracking modules. The vendor’s homepage gives these plan details; compare the stated scope with the inquiry channels and traffic you intend to track.

Does the vendor state how long setup takes?

The vendor states that setup takes 12 minutes and that switching from another service does not lose data. These are provider claims, not independently verified outcomes; ask what the migration statement covers for the data and tools used in your current setup.

What does the agreement say about accepted license fees?

The agreement says paid license fees for rights accepted by the licensee are non-refundable unless termination resulted from the vendor’s breach. Review this condition alongside the license scope and termination process before accepting the agreement.

Does the vendor list an open API and integrations?

The vendor states that it has 27+ free integrations and an open API. The homepage also lists personal-account reports exported to Power BI; ask which integration documentation and API limits apply to the intended workflow.

Which channels does omnitracking cover?

The vendor describes omnitracking as covering calls, emails, chats, messengers, and website forms. The price page also names leads from Telegram, WhatsApp, and website online chats; request a plan-specific list of included channels.

Proceed when terms are settled

Fits if the plan scope, invoice timing, and termination process match the campaign’s needs; the vendor bases license fees on its tariffs and requires invoice payment within three working days of issue.

Probably not if the stated visitor allowance or the agreement’s payment and termination conditions do not fit the intended workload.

Main risk… accepting the license without accounting for the notice deadline and the non-refundable-fee condition.

Sources

These public pages are the basis of the facts above; next to each is the date it was read.

• calltracking.ru/ofertachecked 2026-10-31
• calltracking.ruchecked 2026-10-31
• calltracking.ru/pricechecked 2026-10-31

How this page was prepared

Editorial team of Funnel Notebook. Source-based work: each fact comes from a page listed above, read on 2026-10-31 by the Funnel Notebook editors. There was no hands-on testing. The page is updated when the sources change.

Last updated: 2026-10-31

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